Shipping policy

Welcome to Ashtra's Shipping Policy. Here, we outline everything you need to know about shipping for orders placed on our website, ashtra.co.uk.

1. Shipping Location

We currently offer shipping services exclusively within the United Kingdom. Unfortunately, we do not ship internationally at this time.

2. Delivery Time

Orders are processed within 1-3 business days after payment confirmation. Once processed, please allow 5-7 working days for delivery to your specified shipping address within the UK.

3. Shipping Rates

We offer a flat shipping rate for all orders within the UK. The shipping cost will be displayed at checkout before you complete your purchase.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

5. Shipping Carriers

We partner with trusted shipping carriers to ensure your orders are delivered safely and efficiently.

6. Order Changes and Cancellations

If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, changes or cancellations may not be possible.

7. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please don't hesitate to contact us at Info@ashtra.co.uk.

8. Policy Changes

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

This Shipping Policy was last updated on [01.04.24]. Thank you for choosing Ashtra for your skincare needs.